Post by account_disabled on Feb 27, 2024 5:08:13 GMT -5
To us and don't miss the opportunity to revolutionize how your company communicates with its customers!Have you ever received an automatic message on instagram? Many companies already inform their customers about orders and important things through automated service on the social network. From increasing sales to engaging the public with posts with good content, instagram is an important part of communication strategies. With more than 1 billion active users , instagram continues to grow around the world. In this context, brazil appears in 2nd place among the countries with the most users in the world! In fact, many people access the network every day and, according to a survey carried out by opinion box , 80% of those interviewed believe that instagram can bring people and companies together. In this post, you will learn how to send an automatic message on instagram and delight your customers. Keep reading, as we will give you very good tips to help communication between companies and customers. How to send message on instagram direct message on instagram who has never sent a direct message on instagram? Direct message (or dm) is the feature that allows you to send text messages, photos and videos to instagram followers. It's a feature similar to whatsapp or facebook messenger.
As it is a direct communication channel with users, dms have great potential to bring brands and followers closer together. Therefore, communication becomes more humanized and takes place on a channel that everyone already uses. In the corporate world, the social network from the beginning served as Bahrain Mobile Number List a showcase to showcase products and promote services. But now it is possible to include instagram as an official communication channel. Better than that, you will see that it is now possible to rely on technology to optimize customer service. Why send dm on instagram? As mentioned above, instagram is one of the most used social networks in brazil and around the world. Furthermore, it is through inbox that you can send an automatic message on instagram. The automatic response feature and the possibility of using chatbots are very useful for customer service. Below, we list some of the main advantages and reasons for including instagram direct messages in the company's official communication channels: 1. Increase sales maintaining an active profile on instagram and using direct messages is a great opportunity to increase sales. The network already has the ability to set prices and make purchases. With an automatic message on instagram, you can send links that will lead to your company's website or products, for example.
If well thought out, the social network communication strategy can increase sales and engagement with the public. Find out more: discover how to sell on instagram by reading this post! 2. Expand communication being present on instagram is also a way to expand a company's communication. In this context, the more communication channels with the public, the better. Therefore, many users will not need to leave their preferred social network to communicate with a company. The possibility of including automatic messages, chatbots and working with analytical data is something innovative on the social network. Especially if the profile has a large reach, an automatic response can reduce the response time of conversations, for example. 3. Stimulate engagement the instagram inbox is also a great tool for generating engagement on the network. One of the biggest advantages is that an automatic message on instagram can be personalized. This personalization brings customers closer to brands. A good way to generate engagement is to share posts, launch promotions and send quality content to your followers. By doing this, you will be valuing those who follow the brand and may even gain more customers. 4. Build customer loyalty customer loyalty is also one of the advantages of a good communication strategy on instagram; still focusing on personalizing messages, an automatic message on instagram can be designed to build customer loyalty. You may be asking yourself: but how? A good suggestion is to carry out post-sales follow-up, send discounts to old customers and even through satisfaction surveys. The important thing is to communicate in a natural and humanized way.