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Post by account_disabled on Jan 11, 2024 2:11:29 GMT -5
Complaints related to services provided by airlines in Espírito Santo almost doubled in registering an increase of. In the previous year, complaints were recorded, while this year this number jumped to . The main reasons for complaints were the delay in refunding amounts paid, followed by flight delays and cancellations. Continues after advertising Last year ProconES intervened in situations of flight delays and cancellations, guaranteeing consumer rights. This year, inspection acted proactively at Vitória Airport, in response to complaints about an airline that refused to provide essential information to passengers affected by flight cancellations”, as explained by the CEO of Procon-ES, Letícia Coelho Nogueira. ES Europe Cell Phone Number List has almost twice as many complaints against airlines Source: Procon ES In addition to airlines, other sectors that generate the most problems for Brazilian users include banks, financial institutions, telephone. Companies, according to a survey by the Ministry of Justice based on complaints from the previous year. Procon-ES emphasizes that consumers who face difficulties or dissatisfaction with services can register their complaints through the Electronic Service, available on the website or in person at the Procon ES headquarters, located on Avenida Jerônimo Monteir Centro, Vitória. The claimant will have to present copies of personal documents, such as Identity Card and CPF, along with proof of travel.
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